Reports and policies

CCG_report_2018_2019_.pdf

The_What_Annual_Report_2018_2019_.pdf

For our complaints policy and details on how to raise a complaint:

complaints_policy_January_2020.doc

Latest

Reporting Hate Crime

The police don't tolerate hate crime, why should you? Reporting hate crime makes a difference. You can help prevent a hate crime happening to someone else in your community and other communities, and you can help the Police better understand hate crime and improve their responses to it, including making arrests. If you do not feel comfortable contacting the Police directly, The What? Centre can do so on your behalf. We can keep your identity anonymous, or pass on your details.
BAME group

In addition to counselling with a specialist counsellor, the What? Centre also offers group support. The BAME Group can help you connect with like-minded people and provide you with a supportive network, give you a space to explore the unique challenges faced by BAME people and promote your well-being. The aim of this group will be exploring identity and self-acceptance. Please register to our first group session, which will then continue weekly.
Support for Black, Asian and minority ethnic (BAME) communities

The What? Centre specialises in providing a range of support for young people who would like to explore their cultural, race or identity as well as just simply provided a safe space where the BAME community can come to. In addition to counselling (with our specialist counsellor) we provide a range of targeted group support for young people experiencing similar experiences.
What's on

Click here for dates and details on all the different things we have happening at the two branches! Ring us at 01384 379992 or email [email protected] to sign up for any of the events!

Useful links

Here you will find useful helplines, organisations, suggested apps and links to the latest news, updates and articles on a range of issues concerning young people.
Accessibility

We are committed to providing a website that is accessible to the widest possible audience, regardless of technology or ability.
Who we help

Young people between the ages of 10 and 25 years old.
Who we are

An Advice & Counselling Service providing a high quality client centred service by fully qualified & experienced staff.
Reporting Hate Crime

The police don't tolerate hate crime, why should you? Reporting hate crime makes a difference. You can help prevent a hate crime happening to someone else in your community and other communities, and you can help the Police better understand hate crime and improve their responses to it, including making arrests. If you do not feel comfortable contacting the Police directly, The What? Centre can do so on your behalf. We can keep your identity anonymous, or pass on your details.
Donate

We are pioneering new ways to work with Young People. Your donation will help change lives - empowering young people to achieve their potential. Donations go directly to providing individual counselling sessions for youngsters experiencing emotional pain.
Online counselling

The What? Centre is gearing up to provide an online counselling service, it is currently under development so watch this space!
Group work

In addition to our What's Up Youth Club, where you can learn new skills & meet new friends, we provide a range of support groups and workshops that cover anxiety management, anger management, coping with self-injury and managing eating disorders.
Our team

Here at the What? Centre we have an experienced and friendly team of counsellors, outreach workers, advisers and administration staff.
Trustees

We have a Board of Trustees, each bringing experience and expertise to steer and support our work. We are currently recruiting new Board members.