Reports and policies

CCG_report_2018_2019_.pdf

The_What_Annual_Report_2018_2019_.pdf

For our Confidentiality and data protection policy:

Policy_on_Confidentiality_and_Data_Protection_2020.doc

For our complaints policy and details on how to raise a complaint:

complaints_policy_January_2020.doc

Strategy for accessibility

The_What_stragey_document_for_accessibility.odt

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Reporting Hate Crime

The police don't tolerate hate crime, why should you? Reporting hate crime makes a difference. You can help prevent a hate crime happening to someone else in your community and other communities, and you can help the Police better understand hate crime and improve their responses to it, including making arrests. If you do not feel comfortable contacting the Police directly, The What? Centre can do so on your behalf. We can keep your identity anonymous, or pass on your details.
BAME group

In addition to counselling with a specialist counsellor, the What? Centre also offers group support. The BAME Group can help you connect with like-minded people and provide you with a supportive network, give you a space to explore the unique challenges faced by BAME people and promote your well-being. The aim of this group will be exploring identity and self-acceptance. Please register to our first group session, which will then continue weekly.
Support for Black, Asian and minority ethnic (BAME) communities

The What? Centre specialises in providing a range of support for young people who would like to explore their cultural, race or identity as well as just simply provided a safe space where the BAME community can come to. In addition to counselling (with our specialist counsellor) we provide a range of targeted group support for young people experiencing similar experiences.

Support for Black, Asian and minority ethnic (BAME) communities

The What? Centre specialises in providing a range of support for young people who would like to explore their cultural, race or identity as well as just simply provided a safe space where the BAME community can come to. In addition to counselling (with our specialist counsellor) we provide a range of targeted group support for young people experiencing similar experiences.
Useful links

Here you will find useful helplines, organisations, suggested apps and links to the latest news, updates and articles on a range of issues concerning young people.
Who we help

Young people between the ages of 9 and 25 years old.
Accessibility

We are committed to providing a website that is accessible to the widest possible audience, regardless of technology or ability.
Who we are

An Advice & Counselling Service providing a high quality client centred service by fully qualified & experienced staff.
Reporting Hate Crime

The police don't tolerate hate crime, why should you? Reporting hate crime makes a difference. You can help prevent a hate crime happening to someone else in your community and other communities, and you can help the Police better understand hate crime and improve their responses to it, including making arrests. If you do not feel comfortable contacting the Police directly, The What? Centre can do so on your behalf. We can keep your identity anonymous, or pass on your details.
Online services

The What? Centre is able to provide counselling/advice and groups remotely and in the comfort of your own home
LGBTQ+

The What? Centre specialises in providing a range of support for young people who would like to explore their gender identity and sexuality. In addition to counselling (with our specialist counsellor) we provide a range of targeted group support for young people experiencing similar experiences.
Group work

We provide a range of support groups and workshops that cover anxiety management, anger management, LGBTQ and BAME issues
Donate

We are pioneering new ways to work with Young People. Your donation will help change lives - empowering young people to achieve their potential. Donations go directly to providing individual counselling sessions for youngsters experiencing emotional pain.