We offer 1 to 1 counselling for all young people aged 10 to 18 years old (or up to 25 if there is a learning difficulty) and who have a Dudley GP. Sessions run across two sites: Dudley or Stourbridge and take place between 10am to 7pm. Sessions are 50 minutes long.
We currently do also offer some counselling for young people aged between 18-25 years old, although timings for these sessions are during the day time.
Upon receiving your referral, you will be contacted within 2 weeks to come in for an initial assessment. This will allow us to allocate you to the right counsellor and to ensure that you are receiving the right support for your needs. After your assessment, you will be placed on a waiting list. The waiting list is approximately 12 weeks for non-urgent cases and will be measured from the date you were referred to the service.
About our counsellors
We work with a range of counsellors at the What Centre of different levels of experience and training models – counsellors at the What Centre may be qualified counsellors and have many years’ experience in counselling or they may be on placement during their final year of their counsellor diploma or master’s courses.
All Counsellors at the What Centre abide by the British Association for Counselling and Psychotherapy (BACP) ethical framework and work within the requirements of the framework. The What Centre itself has a BACP accreditation. Counsellors at the service mainly have an integrative model of working however there are also other models used such as CBT, Psychodynamic, Person Centred, TA, Solution-focused, Gestalt etc.
Supervision and case notes
All counsellors are also required to have supervision to make sure that they are working ethically and safely. Clients will remain anonymous and no identifying details are shared during these supervision sessions. All counsellors also keep brief case notes but again, client details are not disclosed or identified in any way. Clients have the right to view their case notes any time they choose.
If you are interested in the counselling services, please fill in our referral form and we will be in touch soon.