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The What? Centre Limited

 

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  1. Contact us

Contact us

For further details, more information on our services, or to give your feedback, please contact us at:

[email protected]

or call us on +44 (0)1384 379992 (Stourbridge) or +44 (0)1384 885488 (Dudley).

For referrals into the service, we will require a completed referral form. Please complete the form and we will contact you soon to discuss what happens next. 

Stourbridge branch: 23 Coventry Street, Stourbridge, DY8 1EP

Dudley branch: 31 Priory Street, Dudley, DY1 1HA

 

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  • Emergency Contact details

    Unfortunately we are not a crisis service but if you need help urgently please contact the following numbers

  • Testing page

    Testing page

    Testing for fundraising

  • Reporting Hate Crime

    Reporting Hate Crime

    The police don't tolerate hate crime, why should you? Reporting hate crime makes a difference. You can help prevent a hate crime happening to someone else in your community and other communities, and you can help the Police better understand hate crime and improve their responses to it, including making arrests. If you do not feel comfortable contacting the Police directly, The What? Centre can do so on your behalf. We can keep your identity anonymous, or pass on your details.

  • BAME group

    BAME group

    In addition to counselling with a specialist counsellor, the What? Centre also offers group support. The BAME Group can help you connect with like-minded people and provide you with a supportive network, give you a space to explore the unique challenges faced by BAME people and promote your well-being. The aim of this group will be exploring identity and self-acceptance. Please register to our first group session, which will then continue weekly.

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  • Useful links

    Here you will find useful helplines, organisations, suggested apps and links to the latest news, updates and articles on a range of issues concerning young people.

  • Accessibility

    We are committed to providing a website that is accessible to the widest possible audience, regardless of technology or ability.

  • Who we help

    Who we help

    Young people between the ages of 9 and 25 years old.

  • Who we are

    Who we are

    An Advice & Counselling Service providing a high quality client centred service by fully qualified & experienced staff.

  • Reporting Hate Crime

    Reporting Hate Crime

    The police don't tolerate hate crime, why should you? Reporting hate crime makes a difference. You can help prevent a hate crime happening to someone else in your community and other communities, and you can help the Police better understand hate crime and improve their responses to it, including making arrests. If you do not feel comfortable contacting the Police directly, The What? Centre can do so on your behalf. We can keep your identity anonymous, or pass on your details.

  • Donate

    Donate

    We are pioneering new ways to work with Young People.  Your donation will help change lives  - empowering young people to achieve their potential.  Donations go directly to providing individual counselling sessions for youngsters experiencing emotional pain.

  • Online services

    The What? Centre is able to provide counselling/advice and groups remotely and in the comfort of your own home

  • Group work

    We provide a range of support groups and workshops that cover anxiety management, anger management, LGBTQ and BAME issues

  • Our team

    Here at the What? Centre we have an experienced and friendly team of counsellors, outreach workers, advisers and administration staff.

  • Trustees

    We have a Board of Trustees, each bringing experience and expertise to steer and support our work. We are currently recruiting new Board members.

Find us

The What? Centre       
23 Coventry Street      
Stourbridge                 
West Midlands             
DY8 1EP                      

The What? Centre Dudley
31 Priory Street
Dudley
West Midlands
DY1 1HA


+44 (0)1384 379992 (S) or (0)1384 885488 (D)
[email protected]

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Registered Charity No. 1064579 | Company Limited by Guarantee No.3415168 | BACP No. 115576

As part of guidelines on the Covid-19 pandemic, The What? Centre is continuing to operate as per normal but providing most services remotely. Our phone line remains open during normal office hours of 10am and 5pm (Mon to Fri). For a faster response, please email [email protected] . Please note that the What Centre is closed from 23rd December and will reopen on 4th Jan. 

For referrals into the service, please complete our referral form. Please note that we are experiencing a higher volume of referrals than usual so you will be contacted for the initial assessments within 2 to 4 weeks (with the exception of Christmas closure)