Contact us

For further details, more information on our services, or to give your feedback, please contact us at:

or call us on +44 (0)1384 379992 (Stourbridge) or +44 (0)1384 885488 (Dudley).

For referrals into the service, we will require a completed referral form. Please complete the form and we will contact you soon to discuss what happens next.

Stourbridge branch: 23 Coventry Street, Stourbridge, DY8 1EP

Dudley branch: 31 Priory Street, Dudley, DY1 1HA

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Emergency Contact details

Unfortunately we are not a crisis service but if you need help urgently please contact the following numbers
Testing page

Testing for fundraising
Reporting Hate Crime

The police don't tolerate hate crime, why should you? Reporting hate crime makes a difference. You can help prevent a hate crime happening to someone else in your community and other communities, and you can help the Police better understand hate crime and improve their responses to it, including making arrests. If you do not feel comfortable contacting the Police directly, The What? Centre can do so on your behalf. We can keep your identity anonymous, or pass on your details.
BAME group

In addition to counselling with a specialist counsellor, the What? Centre also offers group support. The BAME Group can help you connect with like-minded people and provide you with a supportive network, give you a space to explore the unique challenges faced by BAME people and promote your well-being. The aim of this group will be exploring identity and self-acceptance. Please register to our first group session, which will then continue weekly.

Useful links

Here you will find useful helplines, organisations, suggested apps and links to the latest news, updates and articles on a range of issues concerning young people.
Accessibility

We are committed to providing a website that is accessible to the widest possible audience, regardless of technology or ability.
Who we help

Young people between the ages of 9 and 25 years old.
Who we are

An Advice & Counselling Service providing a high quality client centred service by fully qualified & experienced staff.
Reporting Hate Crime

The police don't tolerate hate crime, why should you? Reporting hate crime makes a difference. You can help prevent a hate crime happening to someone else in your community and other communities, and you can help the Police better understand hate crime and improve their responses to it, including making arrests. If you do not feel comfortable contacting the Police directly, The What? Centre can do so on your behalf. We can keep your identity anonymous, or pass on your details.
Donate

We are pioneering new ways to work with Young People. Your donation will help change lives - empowering young people to achieve their potential. Donations go directly to providing individual counselling sessions for youngsters experiencing emotional pain.
Online services

The What? Centre is able to provide counselling/advice and groups remotely and in the comfort of your own home
Group work

We provide a range of support groups and workshops that cover anxiety management, anger management, LGBTQ and BAME issues
Our team

Here at the What? Centre we have an experienced and friendly team of counsellors, outreach workers, advisers and administration staff.
Trustees

We have a Board of Trustees, each bringing experience and expertise to steer and support our work. We are currently recruiting new Board members.